Refund policy
Effective Date: 03/29/2025
At Nvsion Ware, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please read our return and refund policy carefully.
Returns
You have 3 days from the date you receive your item to request a return. To be eligible for a return, the following conditions must be met:
• The item must be unused, unworn, and in the same condition that you received it.
• The item must be in its original packaging with tags attached.
• Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items:
• Sale items or items marked as “Final Sale” are not eligible for return.
• Gift cards are non-refundable.
• Items that have been washed, damaged, or altered are not eligible for return.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7 business days to your original payment method.
• Shipping costs are non-refundable.
• If your return is rejected, we will notify you and the item will be shipped back to you at your expense.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at nvisionware1@gmail.com .
Return Shipping
• Customers are responsible for covering the cost of return shipping unless the item is defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or damaged returns.
Contact Us
If you have any questions or concerns, please reach out to us at nvisionware1@gmail.com .